Frequently Asked Questions
Everything you need to know about finding your dream gown.
How do I determine my correct size?
We recommend referring to our comprehensive Size Guide and Fit Finder tool. Since our gowns are crafted with high-quality stretch laces and elasticated waistbands, they offer a flexible fit that accommodates various body shapes.
When should I order my wedding dress?
To ensure your gown is ready for your special day, we recommend ordering at least 6 to 9 months in advance. For those on a tighter timeline, we offer a selection of 'Ready to Wear' gowns that can be shipped immediately.
Do you offer international shipping?
Yes, we ship our luxury bridal wear worldwide via DHL Express. Shipping costs and delivery timeframes are calculated at checkout based on your specific location.
Can I return my gown if I change my mind?
As our 'Made to Order' gowns are handcrafted specifically for you, they are non-refundable. However, 'Ready to Wear' items may be returned within 7 days of delivery, provided they are in original, unworn condition.
What undergarments should I wear with my lace dress?
We suggest wearing seamless, skin-toned underwear to ensure a smooth finish. Many of our gowns are designed to be worn without a bra, or you can opt for adhesive cups for additional support.
How should I care for my gown after the wedding?
We recommend professional dry cleaning by a specialist familiar with delicate laces and silks. Store your gown in the provided breathable garment bag, away from direct sunlight and moisture.